Posted by Hunter Gardner | 19 March 2020
Announcing Virtual Meeting Tools: Integrated live stream, webinars, and screen sharing

In light of the coronavirus, government organizations are finding themselves in a new landscape when it comes to public engagement. Local, regional, and state governments face two major challenges: How can we keep key public processes in place if we can’t hold meetings?How can we communicate quickly and consistently with residents with pertinent information related...

Read More
Posted by Hunter Gardner | 12 March 2020
Communication During Coronavirus: Upcoming Webinar, Engagement Playbook & Turnkey Solutions

Public engagement efforts tend to follow a regular cadence of ebb and flow, but the arrival of COVID-19 is dramatically changing that, stretching every resource available. For many of you this crisis is unprecedented, and clear, consistent communication with your community is critical. Starting today, we’re throwing everything we’ve got at helping you prepare and...

Read More
Posted by Hunter Gardner | 02 March 2020
Unified Public Involvement: How DOTs are accelerating project development through better data management

How can we accelerate projects by making public involvement more efficient and more meaningful? A recent webinar featuring public involvement work from NCDOT and Utah DOT took a look at de-siloing data to overcome common public involvement hurdles that stall project development and delivery. Download Webinar Slides Key topics included: Common delays originating from the...

Read More
Posted by Bronlea Mishler | 25 February 2020
Ranking vs. Select Multiple Options: Best practices for using each question type

Ranking vs. Select Multiple Options: Best practices for using each question type Engagement pages are a great tool to help agencies educate residents while soliciting public input. By visually showing options on a map or embedding an educational video in combination with dynamic survey questions, we can ensure more meaningful feedback. This is especially true...

Read More
an image of, with articles listed by category
Posted by Bronlea Mishler | 27 January 2020
From The Success Team: Top 5 Online Help Articles For Community Engagement

When it comes to public engagement, we all want great results representative of the entire community. However, time, budget and the process of developing relationships with hard-to-reach groups can mean that we end up engaging fewer people than we’d hoped. What if could help you do more in less time with better results? Spoiler...

Read More
Posted by Hunter Gardner | 22 January 2020
Transit agencies: 3 steps to gather more public feedback that can also increase ridership

“Who is our audience?” It is important for transit agencies to ensure that current riders are having a great experience, but too often our reach is constrained to just those individuals. This prevents us from achieving the combined goals of gathering feedback while also increasing ridership. By expanding our reach to the broader community, we...

Read More
Posted by Hunter Gardner | 06 January 2020
Public engagement questions to ask consultants during a ‘shortlist’ interview

Public engagement is an important part of your consultant’s work, yet many agencies can have trouble deciding which consultant can truly accomplish their public engagement goals. The key is making sure you have the greatest understanding of their approach to the process. To help make this a little easier on your selection teams, we’ve gathered...

Read More
Posted by Jay Dawkins | 03 January 2020
3 Public Involvement Trends To Look Out for in 2020

What's in store for 2020? The way government organizations are approaching public involvement is changing rapidly. The FHWA's Every Day Counts initiative has highlighted the growing role of technology and the proliferation of new engagement formats for the transportation space. Meanwhile, Smart Cities are no longer thinking in terms of 'online' or 'in-person' engagement, but...

Read More