How Durham NC is shifting perceptions about affordable housing

How Durham NC is shifting perceptions about affordable housing

Cities across the country are wrestling with housing affordability. Durham's planning team realized there might be misconceptions among residents, especially for 'missing middle' formats like duplexes and triplexes. 

Using the platform, Durham engaged over 1,200 residents in a highly-visual interactive experience that educated and gathered input on potential solutions. Turns out only 18% of residents could identify the duplex in a lineup:

Building trust with Geodata: How Austin, TX scored a Major League Soccer team

Building trust with Geodata: How Austin, TX scored a Major League Soccer team

Last October, the owners of Major League Soccer’s Columbus Crew announced that they were contemplating relocation. Austin was at the top of their list. But could the city handle the responsibilities that would come with it? Would taxpayers be willing to give up city-owned land for a new stadium? 

Here’s how the city’s communication team used data to build stakeholder confidence in online engagement.

The case of Citi Bike: Capturing public engagement data to prevent setbacks

The case of Citi Bike: Capturing public engagement data to prevent setbacks

This past week, I found myself unable to put down a book by New York City's former transportation director, Janette Sadik-Khan. In Street Fight, she outlines her experiences of making big transportation changes in a city where change is notoriously hard.

One story in particular caught my attention. When working on the citywide roll-out of Citi Bike, New York's bike share system, Sadik-Khan did something unusual with the public engagement process. She used data in a surprising, effective way.

It's for the Dogs

We recently dropped in on an engagement activity with one of our clients. The City of Raleigh Parks, Recreation and Cultural Resources Department is undergoing a dog park study to determine the public's interest in dog facilities in the park system. As part of that process they have created a set of questions for the community and created an engagement portal on PublicInput.com.

Introducing Google 'Perspective' integrations, and better sleep for communicators

Introducing Google 'Perspective' integrations, and better sleep for communicators

Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple - curating these spaces has historically meant significant investments of time and worry over what might be posted.

New tools are giving organizations the power to more efficiently manage public discourse within their comfort level. 

Don't Reinvent the Wheel

Don't Reinvent the Wheel

Sometimes our clients want the next big thing to solve their public involvement challenges. It's understandable: leadership pushes hard to engage the public and historic efforts to reach the public have often been disappointing. 

What we find is that the car is often rolling right along, we just don't know where its been or where it is going.