Introducing Google 'Perspective' integrations, and better sleep for communicators

Introducing Google 'Perspective' integrations, and better sleep for communicators

Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple - curating these spaces has historically meant significant investments of time and worry over what might be posted.

New tools are giving organizations the power to more efficiently manage public discourse within their comfort level. 

Don't Reinvent the Wheel

Don't Reinvent the Wheel

Sometimes our clients want the next big thing to solve their public involvement challenges. It's understandable: leadership pushes hard to engage the public and historic efforts to reach the public have often been disappointing. 

What we find is that the car is often rolling right along, we just don't know where its been or where it is going. 

Online surveys are empowering your loudest residents. Here's how data management can change that

Online surveys are empowering your loudest residents. Here's how data management can change that

Today, while much has changed, some hasn't. Democracy, at its best, conveys the voice of the people to the institutions built to serve the people. But the tools, channels, and means of conveying that voice have multiplied.

As those channels have multiplied, complexity has reared its ugly head, making the simple act of listening into something much more involved than once encountered.

The Reach NC Data Dashboard

Working with our partners at Public Input, Reach NC built the first iteration of the Reach Data Dashboard,  making it possible for members of our team to find and share insights from the data collected through text messaging, embedded news surveys, EdNC.org, and chatbots. It also makes it easier for our reporters and researchers to access the data and stories...