News Releases

Posted by Hunter Gardner | 19 September 2019
NCDOT Combines Strategy With Software To Build Public Trust Throughout Public Involvement Process

NCDOT Combines Strategy With Software To Build Public Trust Throughout Public Involvement Process Building meaningful resident relationships Diane Wilson and her team at NCDOT recognize the impact their decisions have on the day-to-day quality of life of North Carolina’s residents. With only a couple staff members dedicated to public involvement, success depends on integrating efforts...

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Kayla Coleman from Ann Arbor MI
Posted by Hunter Gardner | 12 September 2019
IAP2 Recap: Good Decisions Made Together

This past month over 250 public participation professionals came together in Charlotte at The IAP2 North America Conference to learn best practices and share their success stories. We heard many of those success stories specifically at the Better Together Lemonade Stand, which hosted along with IAP2. We heard what good public participation means to...

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Posted by Hunter Gardner | 23 August 2019
Better together: IAP2 Best Practices and Public Participation Software

When public involvement practitioners are looking for best practices, they often turn to IAP2 - the International Association for Public Participation. The IAP2 Spectrum of Public Participation lays out a trusted framework for defining the public’s role in the public participation process. With an integrated public engagement software it is possible to execute, and most...

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Posted by Hunter Gardner | 29 July 2019
Mixed Mode Surveying: A best practice for increasing equity in public engagement

What is mixed-mode surveying? Academics and researchers have long heralded “mixed-mode” surveying, the practice of using multiple methods to reach and engage participants, as a strategy to optimize data collection and reduce survey error [1]. Mixed mode surveying has also been found to: Increase participation among rural residents [2] Better engage populations over the age...

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Posted by Hunter Gardner | 29 July 2019
5 Key Tactics for Lowering Barriers to Participation

Reaching beyond the usual voices is the first step in a robust, integrated approach to public engagement. But even organizations who can reach a broad set of residents can still face challenges if they aren't focused on lowering barriers to participation. What exactly does it mean to ‘lower the barrier to participation’? Tearing down walls...

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Posted by Hunter Gardner | 19 June 2019
3 Benefits Of Working With Consultants Who Use Innovative Community Engagement Software

Trusting a consulting professional with the community engagement process, whether for a single project or over the long run, helps keep public involvement a priority while alleviating constraints on time and effort. When hiring a consultant for the task at hand, it is important to consider two key factors: The goals of public participation in...

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Posted by Hunter Gardner | 14 June 2019
How organizations are increasing equity and inclusivity with social media advertising

Public organizations are now capitalizing on the everyday presence of social media in residents’ lives by applying targeted advertising methods and connecting these efforts to the bigger picture of engagement through centralized public engagement software.

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Posted by Hunter Gardner | 28 May 2019
What are the benefits of closing the feedback loop?

After collecting public input and finding key insights, we might often go straight to outlining a plan without following up with residents on how their input may have impacted that plan. Closing the feedback loop is not just a nicety, there are real benefits for decision makers, both in the short run and in the...

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