Jay Dawkins

Posted by | January 30, 2019
Product Update: Custom links for segmenting participants and tracking what works

Ever feel like you’re doing a lot to drive community engagement, but aren’t sure what’s working?What if you could tell which specific outreach efforts were generating the most participation? Or...

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Posted by | November 26, 2018
Putting people back at the center of the consulting profession – for greater profits, impact, and trust

Public engagement software is helping consultants become more community-centric — and achieve greater profit, impact, and trust along the way.

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Posted by | August 17, 2018
How Durham NC is shifting perceptions about affordable housing

Cities across the country are wrestling with housing affordability. Durham's planning team realized there might be misconceptions among residents, especially for 'missing middle' formats like duplexes and triplexes. Using the platform,...

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Posted by | August 17, 2018
Building trust with Geodata: How Austin, TX scored a Major League Soccer team

Last October, the owners of Major League Soccer’s Columbus Crew announced that they were contemplating relocation. Austin was at the top of their list. But could the city handle the...

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Posted by | August 1, 2018
Four strategies for successful community needs assessments

With community needs assessments becoming a popular tool for identifying key needs, we took a look at the key approaches we've seen work especially well.Read about it in our recent...

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Posted by | May 29, 2018
The case of Citi Bike: Capturing public engagement data to prevent setbacks

This past week, I found myself unable to put down a book by New York City's former transportation director, Janette Sadik-Khan. In Street Fight, she outlines her experiences of making...

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Posted by | March 1, 2018
Introducing Google ‘Perspective’ integrations, and better sleep for communicators

Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple...

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Posted by | January 10, 2018
Austin leverages text messaging to help select City Manager

In a series of community forums, Austin provided residents the opportunity to hear from finalists and share their questions, concerns, and feedback via a brief text message survey.

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Posted by | December 22, 2017
Online surveys are empowering your loudest residents. Here’s how data management can change that

Today, while much has changed, some hasn't. Democracy, at its best, conveys the voice of the people to the institutions built to serve the people. But the tools, channels, and...

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Posted by | September 28, 2017
Innovators Wanted: Now accepting beta partners for ‘Mayor Mode’

We’re keeping this beta so we can focus our effort and attention on a handful of users interested in developing a dashboard for their stakeholders — such as the mayor, council, or...

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