Raleigh Dog Parks: Community engagement software combines offline and online efforts

Update: This community assessment project by Raleigh Parks was recently featured in the national magazine, Parks & Recreation as well as NextCity.org as a example of community inclusivity.

Where do you go if you want to learn what the public needs from dog facilities? A dog park!

Raleigh Parks combined traditional and virtual community engagement to get meaningful, representative feedback, all using one software.

Raleigh Parks combined traditional and virtual community engagement to get meaningful, representative feedback, all using one software.

We recently dropped in on an engagement activity with one of our government organization partners to see how they were utilizing community engagement software. The City of Raleigh Parks, Recreation and Cultural Resources Department is undergoing a dog park study to determine the public's interest in dog facilities in the park system. As part of that process they have created a set of questions for the community and created an engagement portal on PublicInput.com. 

But that wasn't all. At an event they hosted at a local dog park, staff handed out business cards with the web location so participants could participate on their phones. Others opted to weigh in on a tablet using PublicInput.com’s Kiosk Mode, participating in realtime. All the streams of feedback received were seamlessly integrated into a single dashboard, including participant contact information. 

Over the next month, staff will go to another four events around the city to take feedback and test other dog park strategies. PublicInput.com will support their understanding of participation across all those activities. Once the feedback gathering portion of the process is complete, they'll analyze the data to support their decision making and follow up with participants for the implementation phase in the later summer. 

Update: You can now view the full results of this community assessment project on the project’s website here.

See how parks planners are getting more meaningful feedback with software that integrates the dynamic community engagement process: