It's for the Dogs

Where do you go if you want to learn what the public needs from dog facilities? A dog park!

 A participant takes the Dog Park Survey

A participant takes the Dog Park Survey

We recently dropped in on an engagement activity with one of our clients. The City of Raleigh Parks, Recreation and Cultural Resources Department is undergoing a dog park study to determine the public's interest in dog facilities in the park system. As part of that process they have created a set of questions for the community and created an engagement portal on PublicInput.com. 

But that wasn't all. At an event they hosted at a local dog park, staff handed out business cards with the web location - so participants could participate on their phones - and approached others with a tablet using our Kiosk Mode so they could participate in realtime. All the streams of feedback they received were seamlessly integrated into a single dashboard. 

Over the next month, staff will go to another four events around the city to take feedback and test other dog park strategies. PublicInput.com will support their understanding of participation across all those activities. Once the feedback gathering portion of the process is complete, they'll analyze the data to support their decision making and follow up with participants for the implementation phase in the later summer. 

Want to see how we can support your process? Let us know! 

Introducing Google 'Perspective' integrations, and better sleep for communicators

Introducing Google 'Perspective' integrations, and better sleep for communicators

Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple - curating these spaces has historically meant significant investments of time and worry over what might be posted.

New tools are giving organizations the power to more efficiently manage public discourse within their comfort level. 

Don't Reinvent the Wheel

Don't Reinvent the Wheel

Sometimes our clients want the next big thing to solve their public involvement challenges. It's understandable: leadership pushes hard to engage the public and historic efforts to reach the public have often been disappointing. 

What we find is that the car is often rolling right along, we just don't know where its been or where it is going. 

Online surveys are empowering your loudest residents. Here's how data management can change that

Online surveys are empowering your loudest residents. Here's how data management can change that

Today, while much has changed, some hasn't. Democracy, at its best, conveys the voice of the people to the institutions built to serve the people. But the tools, channels, and means of conveying that voice have multiplied.

As those channels have multiplied, complexity has reared its ugly head, making the simple act of listening into something much more involved than once encountered.

The Reach NC Data Dashboard

Working with our partners at Public Input, Reach NC built the first iteration of the Reach Data Dashboard,  making it possible for members of our team to find and share insights from the data collected through text messaging, embedded news surveys, EdNC.org, and chatbots. It also makes it easier for our reporters and researchers to access the data and stories...