News Releases

Posted by Hunter Gardner | 28 May 2019
What are the benefits of closing the feedback loop?

After collecting public input and finding key insights, we might often go straight to outlining a plan without following up with residents on how their input may have impacted that plan. Closing the feedback loop is not just a nicety, there are real benefits for decision makers, both in the short run and in the...

Read More
Posted by Hunter Gardner | 19 March 2019 on GovLove: The 5 most common community engagement pitfalls

Community engagement - whether in a town of 5,000 or a major metropolis - comes down to intention and design. CEO Jay Dawkins spoke about this, and five common pitfalls of community engagement, in a recent episode of the ELGL podcast, GovLove.

Read More
Posted by Hunter Gardner | 04 March 2019
“Engaging Residents Through Relevance” – Webinar Highlights co-hosted a webinar with Planning Supervisor TJ McCourt of Raleigh, NC. McCourt and his team recently received national attention from NRPA’s Parks & Recreation for their Raleigh dog parks project. Watch the highlights or use the jump links to fast-forward.

Read More
Posted by Graham Stone | 28 February 2019
Community engagement without breaking the budget

Every resident needs the opportunity to be heard when it comes to the issues that affect them, which is why a community engagement strategy is critical, no matter the size of a town or the scope of a project.

Read More
Posted by Hunter Gardner | 20 February 2019
More Meaningful Feedback: How Online Engagement Software Makes A Difference

Great community engagement relies on getting meaningful feedback from residents on a given project. Meaningful feedback makes engagement efforts worthwhile, provides valuable insights to project teams, and builds public trust by improving the relationship between residents and local government.

Read More
Posted by Jay Dawkins | 30 January 2019
Product Update: Custom links for segmenting participants and tracking what works

Ever feel like you’re doing a lot to drive community engagement, but aren’t sure what’s working?What if you could tell which specific outreach efforts were generating the most participation? Or segment participants based on how they found you? Now you can do both using custom links in…

Read More
Posted by Hunter Gardner | 07 January 2019
The important differences between SurveyMonkey and public engagement software

Using an online survey tool like SurveyMonkey may seem like a no-brainer, but online survey tools like SurveyMonkey are not designed for public engagement - and can even undermine your success.Start with your intention. When considering an engagement tool, it’s important to ask the following…

Read More
Posted by Hunter Gardner | 12 December 2018 launches “last mile” translation service for surveys, project websites

Community engagement software company is introducing a high-fidelity translation service for local government agencies that instantly translates surveys and project websites, along with expert translator review.

Read More