News Releases

Posted by Hunter Gardner | 01 May 2018
Using Design Sprints to Solve Problems, Fast

When working with our partner agencies, we often help them iterate their engagement processes from where they're at to help them develop flexible public involvement strategies that can work for all situations and require minimal training or adjustment of existing processes. 

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Posted by Hunter Gardner | 25 April 2018
Raleigh Dog Parks: Community engagement software combines offline and online efforts

The City of Raleigh Parks, Recreation and Cultural Resources Department is undergoing a dog park study to determine the public's interest in dog facilities in the park system. As part of that process they have created a set of questions for the community and created an engagement portal on

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Posted by Jay Dawkins | 01 March 2018
Introducing Google ‘Perspective’ integrations, and better sleep for communicators

Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple - curating these spaces has historically meant significant investments of time and worry over what might be posted.New tools are giving organizations the power to...

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Posted by Hunter Gardner | 26 February 2018
Do More Without Doing More: A Better Community Engagement Process

Sometimes government agencies want “the next big thing” to solve their public involvement challenges. It's understandable: leadership pushes hard to engage the public, and historically efforts have been disappointing. This may lead us into thinking that we need a shiny new piece of technology, an off-the-shelf solution that acts as a community engagement magic wand....

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Posted by Hunter Gardner | 01 February 2018
Should I setup a Facebook page for my public project?

Many times, early in project planning, teams find themselves wanting to expand public involvement in projects. The promise of social media looms large in increasing participation which leads many teams to ask: should this project have a Facebook page? The answer...

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Posted by Hunter Gardner | 17 January 2018
NCDOT’s innovative use of highlighted at TRB conference

Last week we had the privilege of presenting on our partnership with the North Carolina Department of Transportation (NCDOT) at the annual Transportation Research Board (TRB) meeting in Washington, DC.

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Posted by Hunter Gardner | 16 January 2018 Again Named to the GovTech 100

For the second year in a row, was excited to be named to the GovTech 100, a listing of the top tech companies that serve government. A full listing of the GovTech 100 is available here. Or read the feature story on

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Posted by Jay Dawkins | 10 January 2018
Austin leverages text messaging to help select City Manager

In a series of community forums, Austin provided residents the opportunity to hear from finalists and share their questions, concerns, and feedback via a brief text message survey.

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