Posted by Amanda Irvin | 25 February 2020
Ranking vs. Select Multiple Options: Best practices for using each question type

Ranking vs. Select Multiple Options: Best practices for using each question type Engagement pages are a great tool to help agencies educate residents while soliciting public input. By visually showing options on a map or embedding an educational video in combination with dynamic survey questions, we can ensure more meaningful feedback. This is especially true...

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Posted by Amanda Irvin | 27 January 2020
From The Success Team: Top 5 Online Help Articles For Community Engagement

When it comes to public engagement, we all want great results representative of the entire community. However, time, budget and the process of developing relationships with hard-to-reach groups can mean that we end up engaging fewer people than we’d hoped. What if could help you do more in less time with better results? Spoiler...

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Posted by Hunter Gardner | 22 January 2020
Transit agencies: 3 steps to gather more public feedback that can also increase ridership

“Who is our audience?” It is important for transit agencies to ensure that current riders are having a great experience, but too often our reach is constrained to just those individuals. This prevents us from achieving the combined goals of gathering feedback while also increasing ridership. By expanding our reach to the broader community, we...

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Posted by Hunter Gardner | 06 January 2020
Public engagement questions to ask consultants during a ‘shortlist’ interview

Public engagement is an important part of your consultant’s work, yet many agencies can have trouble deciding which consultant can truly accomplish their public engagement goals. The key is making sure you have the greatest understanding of their approach to the process. To help make this a little easier on your selection teams, we’ve gathered...

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Posted by Jay Dawkins | 03 January 2020
3 Public Involvement Trends To Look Out for in 2020

What's in store for 2020? The way government organizations are approaching public involvement is changing rapidly. The FHWA's Every Day Counts initiative has highlighted the growing role of technology and the proliferation of new engagement formats for the transportation space. Meanwhile, Smart Cities are no longer thinking in terms of 'online' or 'in-person' engagement, but...

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Posted by Hunter Gardner | 19 September 2019
Case Study: NCDOT Increases Engagement and Accelerates Project Development

NCDOT brings unified approach to public involvement to increase engagement and accelerate projects Building meaningful resident relationships Diane Wilson and her team at NCDOT recognize the impact their decisions have on the day-to-day quality of life of North Carolina’s residents. With only a couple staff members dedicated to public involvement, success depends on integrating efforts...

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Posted by Hunter Gardner | 12 September 2019
IAP2 Recap: Better Decisions Made Together

This past month over 250 public participation professionals came together in Charlotte at The IAP2 North America Conference to learn best practices and share their success stories. We heard many of those success stories specifically at the Better Together Lemonade Stand, which hosted along with IAP2. We heard what good public participation means to...

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Posted by Hunter Gardner | 23 August 2019
Better together: IAP2 Best Practices and Public Participation Software

When public involvement practitioners are looking for best practices, they often turn to IAP2 - the International Association for Public Participation. The IAP2 Spectrum of Public Participation lays out a trusted framework for defining the public’s role in the public participation process. With an integrated public engagement software it is possible to execute, and most...

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